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Password Manager

Subscriptions, Plans & Billing

Overview of personal and business subscription tiers, managing your billing cycle, and SubsManager integration.

Subscriptions, Plans & Billing

Vertueal Password Manager offers flexible subscription tiers tailored for individuals, growing families, and enterprise organizations. Billing and subscription management is powered by the centralized SubsManager microservice, providing transparent invoicing and self-service management.


Subscription Plans Comparison

FeatureFree PersonalProBusiness & Teams
Encrypted Vault ItemsUnlimitedUnlimitedUnlimited
Device SynchronizationUp to 2 DevicesUnlimited DevicesUnlimited Devices
Zero-Knowledge Architecture:white_check_mark::white_check_mark::white_check_mark:
Password Health AuditingBasicAdvancedReal-Time Corporate Auditing
Protected Links (Ephemeral Shares)5 Active / MonthUnlimitedUnlimited with Audit Logging
Emergency Recovery Kit:white_check_mark::white_check_mark::white_check_mark:
Team Folders & Sharing:x:Shared VaultsRole-Based Access Control (RBAC)
Centralized Billing & Invoicing:x::white_check_mark:Dedicated Invoice Management
Priority Support SLACommunity24-Hour EmailDedicated Slack / 4-Hour Response

Managing Your Subscription

1. Viewing Your Current Plan

  1. Click Settings in the bottom sidebar.
  2. Select the Billing & Subscription tab.
  3. You will see:
    • Current Tier: (e.g. Pro Plan or Free Tier).
    • Billing Cycle: Monthly or Annual renewal date.
    • Status: Active, Past Due, or Canceled.

2. Upgrading to Pro or Business

  1. In the Billing & Subscription view, click Upgrade Plan.
  2. Select your desired plan tier and billing interval (Annual billing includes a 20% discount).
  3. Review your billing details. Payment processing supports credit/debit cards and corporate purchasing cards.
  4. Click Confirm Subscription. Your account features unlock immediately without requiring any software restart or re-login.

3. Canceling or Changing Plans

  1. Navigate to Settings > Billing & Subscription.
  2. Click Manage Subscription.
  3. To cancel, select Cancel Subscription. Your vault features will remain active until the end of the current paid billing period, after which your account gracefully transitions to the Free Personal tier without data loss.

Info

Zero Data Loss Policy: Downgrading or canceling a subscription never deletes your stored credentials or vault records. You will always retain read and write access to all existing vault items.


Invoices & Receipts

Need invoices for corporate tax or expense reporting?

  • Monthly and annual VAT-compliant invoices are automatically emailed to your billing contact.
  • You can download past PDF invoices directly from Settings > Billing & Subscription > Invoice History.

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